Online Order Control: Accept or Reject Orders with Full Flexibility

In today’s fast-moving world of pharmacy, digital orders are booming — but not every order can or should be accepted immediately. That’s where Pharma24*7’s Online Order Control feature steps in, giving you complete flexibility to accept, reject, or customize incoming online orders.

Whether you're short on stock, awaiting delivery, or want to prioritize loyal customers, this feature puts the power in your hands.

 

Why Online Order Flexibility Matters

Running a pharmacy isn’t just about selling — it’s about managing availability, safety, and responsibility. Accepting all online orders blindly can lead to:

  • ❌ Stock-outs
     
  • ❌ Order delays
     
  • ❌ Mismanagement of deliveries
     
  • ❌ Customer dissatisfaction
     

With Pharma24*7, you decide what gets fulfilled — and when.

 

What is Online Order Control?

This feature allows pharmacy owners and staff to:

  • ✅ View every incoming online order
     
  • ✅ Accept or reject each order based on real-time stock
     
  • ✅ Add notes or alternative medicine suggestions
     
  • ✅ Set processing timeframes
     
  • ✅ Notify customers instantly via SMS/WhatsApp
     

It’s full control — without the chaos.

 

Key Features of Online Order Control

 

📲 Real-Time Order Alerts

Get notified the moment a new online order is placed through your connected app or portal.

 

📦 Live Stock Sync

The system checks your current inventory before showing availability — no surprises.

 

🟢🛑 Accept or Reject with One Tap

Quickly approve the order or decline with a reason (e.g. out of stock, prescription required, etc.).

 

✍️ Custom Notes & Alternatives

Suggest alternate medicines if the requested item is unavailable — keep the sale and serve the customer.

 

🔔 Instant Customer Notification

Customers are auto-notified of your action and any message you attach — no confusion or waiting.

 

Benefits for Pharmacy Owners

  • ✅ Avoid stock mismatch and overbooking
     
  • ✅ Improve order fulfillment accuracy
     
  • ✅ Handle emergency or VIP orders with priority
     
  • ✅ Maintain customer trust and clarity
     
  • ✅ Save time by auto-updating customers

     

Ideal For:

  • Pharmacies accepting online orders via app, WhatsApp, or website
     
  • Stores with fluctuating or fast-moving inventory
     
  • Owners who value control over automation
     

Even if you're busy at the counter, this feature makes sure you're in charge of every order that comes in.

 

How It Works

 Step 1: Receive new online order alert on your app/dashboard
 Step 2: Check stock and customer details
 Step 3: Accept or reject order with optional note
 Step 4: Customer is instantly updated, and system reflects the status

You can also enable automatic rules for common cases — like rejecting if stock < 2 units.

 

Take Control of Every Order, Instantly

With Pharma24*7’s Online Order Control, you’re no longer at the mercy of uncertain availability or accidental overbooking. You run the store — this feature just makes it smarter.

 

Ready to Take Full Control?

📧 Email us: inquiry@pharma247.in
📞 Call us: +91 908111247
🌐 Website: https://pharma247.in

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